Terms of Service

1. Agreement to Terms

By scheduling an appointment, receiving treatment, or using our website, you agree to these Terms of Service.

These terms apply to all patients of SmileFix Dental Care located at 1 Ramakrishna Street, Mannivakkam, Vandalur, Chennai, Tamil Nadu 600048.

2. Appointments & Scheduling

2.1 Booking Appointments

You can schedule appointments by:

• Phone: 09994827342
• Email: drjoyangel@gmail.com
• In-person at our clinic
• Through our website (if available)

2.2 Cancellation Policy

2.3 Late Arrivals

Please arrive on time for your appointment. Patients arriving more than 15 minutes late may need to be rescheduled.

2.4 Emergency Care

We strive to accommodate dental emergencies same-day whenever possible. Call us immediately if you have a dental emergency.

3. Payment Terms

3.1 Payment Due

Payment is due at the time services are rendered unless other arrangements have been made.

3.2 Accepted Methods

• Cash
• Credit/Debit cards
• UPI and digital payments
• Bank transfer

3.3 Insurance

If you have dental insurance, we will assist with claims. However, you are ultimately responsible for all charges, regardless of insurance coverage.

3.4 Payment Plans

For larger treatment costs, we may offer payment plans. Terms must be agreed upon in advance.

4. Treatment & Procedures

4.1 Patient Responsibilities

As a patient, you agree to:

• Provide complete and accurate medical history
• Inform us of any changes to your health
• Follow pre- and post-treatment instructions
• Attend scheduled follow-up appointments

4.2 Treatment Results

4.3 Informed Consent

Before treatment, we will:

• Explain the proposed treatment
• Discuss risks and benefits
• Present alternative options
• Answer your questions
• Obtain your consent

4.4 Referrals

We may refer you to specialists when appropriate. You are responsible for scheduling and paying for specialist services.

5. Medical Records

5.1 Record Keeping

We maintain comprehensive dental records including:

• Medical and dental history
• Treatment notes and x-rays
• Billing and payment records

5.2 Accessing Records

You may request copies of your records by:

• Submitting a written request
• Providing valid identification
• Paying applicable copying fees

5.3 Record Transfer

We will transfer records to another provider upon your written request.

6. Website Use

6.1 Acceptable Use

When using our website, you agree not to:

• Provide false information
• Attempt unauthorized access
• Transmit harmful code or viruses
• Interfere with website functionality

6.2 Website Availability

We do not guarantee that our website will be available continuously or error-free.

6.3 Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content or practices.

7. Limitation of Liability

7.1 Standard of Care

We provide dental services meeting accepted standards of care. However, all dental procedures carry inherent risks.

7.2 Website Disclaimers

Our website is provided "as is" without warranties. We do not guarantee:

• Accuracy of all information
• Uninterrupted operation
• Freedom from errors

8. Updates to Terms

We may update these terms from time to time. Changes will be posted on our website. Continued use of our services constitutes acceptance of updated terms.

9. Contact Information

For questions about these Terms of Service: